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Privacy Policy

DOC CARES (“we,” “us,” or “our”) is committed to protecting the privacy and security of the partners, children, families, and supporters we work with. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with us through our programs, website, or other interactions.

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1. What Information We Collect

We may collect the following types of information:

  • Personal Information: Names, contact information (phone number, email, address), and emergency contact details for children and guardians.

  • Child-Specific Information: Age, date of birth, and any relevant medical or educational details (with parental/guardian consent).

  • Supporter/Donor Information: Names, contact details, and donation records.

  • Digital Data: Information automatically collected through our website, like IP addresses, browser type, and cookies, to improve your experience.​

 

We do not knowingly collect sensitive financial information or personal details without consent.

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2. How We Use Your Information

We use personal information only for the purposes necessary to fulfill our mission, such as:

  • Enrolling children in programs and ensuring their safety.

  • Communicating with parents/guardians and providing program updates.

  • Processing donations and issuing receipts.

  • Improving our programs and services.

  • Complying with legal or regulatory obligations.

 

We do not sell, trade, or share personal information for marketing purposes.

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3. Parental/Guardian Consent

For children under 18, we require parental or guardian consent to collect, use, or disclose any personal information. We encourage parents/guardians to be actively involved in their child’s participation with us.

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4. How We Protect Your Information

We take the following precautions to ensure your information is secure:

  • Restricted access to personal information to authorized staff and volunteers.

  • Secure physical and digital storage systems.

  • Regular reviews of our security practices to prevent unauthorized access, loss, or misuse.

 

Despite our efforts, no method of electronic transmission or storage is 100% secure.

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5. Sharing of Information

We may share personal information only in limited circumstances:

  • With trusted third-party service providers (e.g., software platforms) who assist us in operating our programs.

  • When required by law or to protect the safety of a child or individual.

 

All third-party providers must adhere to strict confidentiality obligations.

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6. Your Rights

Parents, guardians, and supporters have the right to:

  • Access or request a copy of the personal information we hold.

  • Update, correct, or request deletion of their information.

  • Withdraw consent for the collection or use of personal data.

 

To exercise these rights, please contact us using the details below.

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7. Cookies and Website Data

If you visit our website, we may use cookies and similar technologies to enhance your experience. Cookies do not contain personal information and can be disabled through your browser settings.

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8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected here, and we will notify you of significant updates through our website or other appropriate channels.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle personal information, please contact:

DOC CARES

+1-945-208-2172

admin@doccares.org

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By engaging with us, you acknowledge that you have read and understood this Privacy Policy.

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Thank you for trusting us to create a safe, positive impact for the communities we serve.

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